can i get a refund on my bounty?

bounties are not charged until you have previewed and accepted the baker's finished video. if you feel the baker did not properly satisfy the recipe, you can open a dispute, which prevents your bounty from being charged while a heartpie moderator investigates the issue and mediates a resolution between you and the baker. be sure to also check out the disputes section for a rundown of how our dispute resolution process works

if you would like a refund after your bounty has already been charged and paid to the baker, just let us know by emailing us at team@heartpie.com

Submit a question here, find us on /r/heartpie, or email us at team@heartpie.com